Returns Policy

We hope you love your order from Luna Bella Boutique. If for any reason you would like to return an item, we are happy to offer you a refund or an exchange within 14 days of the item being delivered to your nominated address. Please return items in their original condition, unused, in their original packaging, with garment tags and ‘do not remove tag’ still attached.

How to return or exchange:
You can return items to LunaBella.ie by post within 14 days of receipt of your order. Please note items must be returned within this time-frame and be in a saleable condition. This means returning the item(s) to us in its original condition, unused, in its original packaging, with garment tags and ‘do not remove tag’ still attached.

Once we have received the item(s) a refund will be issued to your credit/debit card. This will appear on your account within five to ten days depending on your card issuer.

If you have any queries about returning items please contact us at lunabellaboutique@gmail.com 

Postal returns

To return items by post, please use the returns label provided on the back of your dispatch invoice. It is advisable for you to obtain proof of postage as we will not be held responsible for lost or damaged item(s) through the post.

Items can be returned to:

Webstore Returns
Luna Bella Boutique
2 Park Way
Mallow
County Cork
P51 F9DV

Return to Our Store

You are welcome to call into our store and return your item(s) as long as it is within the 14 days period.   Please have your order form completed with the return reason and we will be happy to process the refund for your online purchase. Your refund will be issued and funds should reach your bank within five to ten working days.